Privacy policy
Privacy Policy (Team Captain)
Last updated: 15 January 2026
Justplay Australia Pty Ltd (“Just Play”, “we”, “us”) respects your privacy and is committed to safeguarding the privacy and confidentiality of your personal information.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you use Team Captain (teamcaptain.co) and related services (together, the “Service”).
We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1) What is personal information?
Personal information is information or an opinion that identifies an individual. Examples may include your name, email address, phone number, address, profile image and related account/registration details.
2) What we collect and how we collect it
We may collect personal information when you:
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register a team or place an order (including season/competition registration or uniforms)
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create an account, fill out forms, contact support, or message us via chat
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browse our website (cookies/analytics may apply)
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interact with emails or marketing (where you’ve opted in or where permitted)
We generally collect personal information directly from you, but sometimes we may receive information from third parties (for example, where a venue partner provides information needed to administer a competition or where services are provided through third-party platforms).
3) Why we collect and use personal information
We collect and use personal information primarily to:
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provide the Service (team registrations, managing team details, sending competition information and updates)
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communicate with you about your registration/order and support requests
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provide relevant information to venue/competition partners (see below)
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improve our Service, website experience, and operations
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marketing and updates (you can unsubscribe at any time)
4) Venue and competition partners
Team Captain works with venues and competition operators (“Venues”). Venues may need access to certain information about you (for example, team/captain contact details) so they can administer the competition, communicate schedule or operational details, and provide the service you’ve registered for.
5) Disclosure of personal information
We may disclose your personal information:
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to venues/competition partners as described above
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to service providers who help us run the Service (e.g., website hosting, eCommerce platform, payment processing, email delivery, customer support tools)
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where you consent to the disclosure
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where required or authorised by law
6) Security and retention
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
When personal information is no longer needed, we take reasonable steps to destroy or permanently de-identify it. Some information may be retained to meet legal, accounting, tax, dispute resolution, or operational requirements (for example, record-keeping).
7) Access and correction
You may request access to the personal information we hold about you, and request corrections if it’s inaccurate, incomplete or out of date. We may require identification before releasing information.
8) Marketing preferences
You can unsubscribe from marketing communications at any time using the unsubscribe link or by contacting us.
9) Cookies and analytics
We may use cookies or similar technologies to operate the website, understand usage, and improve performance. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
10) Updates to this policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.
11) Questions or complaints
If you have questions or complaints about privacy, contact us at:
teamcaptain@justplay.com.au or via the Contact page / website Messenger tool.